Cook Family Health Center
provides managed health care for Bloomington-area Cook Group company employees and dependents. Created to deliver quality health care at a reasonable cost, the clinic carries a full staff of physicians and nurses.


Clinic News

Important Phone Numbers

Influenza Vaccines Are Available

The first Influenza Clinic will be held at Cook Incorporated on 11/6/14.  You do not need Cook insurance to get the vaccine, but you must be a Cook employee.  The Flu Vaccine can prevent you from getting the flu and protect those that are at high risk with chronic health problems.


Cook Family Health Center

Patient Portal

A self service website that allows Cook Family Health Center patients to view lab results, complete medical forms, ask questions to a nurse, update  contact information and receive other healthcare notifications. If you have not already taken advantage of this new convenience, please provide your email address to the Clinic receptionist by calling 812-330-9944.  You will receive an invitational email to the address you provided. Click the “Sign up for an Account” link on the email to begin your journey of the Patient Portal.


Cook Medical Claims Portal

Click the link below to check insurance claims and FSA card balance

COOK® Family Health Center will have limited hours around the upcoming Thanksgiving holiday: 

  • The Clinic will CLOSE at 6 p.m. on Wednesday, November 26, 2014
  • The Clinic will be CLOSED on Thanksgiving Day, Thursday, November 27th
  • The Clinic will CLOSE at 4 p.m. on Friday, November 28, 2014
  • We will be open our normal hours (8 a.m. to noon) on Saturday, November 29th.

Please make sure your family members are aware.  Enjoy your holiday, and celebrate safely.


Busy Clinic Hours

As you know, the Cook Clinic sees patients with scheduled appointments along with taking care of walk-in patients.   With peoples’ lives becoming busier and busier, we realize our patients’ time is very valuable, and we do everything we can to minimize waits on visits to the Clinic.  But that is not always easy when walk-in patients can arrive at any time, and sometimes in large numbers all at once.  In an effort to help you better plan any walk-in  Clinic visits in the next couple months, we thought we would share with you the times last year that were more likely to result in a wait for a walk-in patient.   Don’t get me wrong, we’re not saying everybody who came at these times had a long wait; we’re just saying if they did come at these times, there was a better chance they might have to wait!

In November and December of 2013 those days and times were:



Monday, Wednesday  & Thursday 4:00pm-5:00pm

Tuesday  2:00pm-4:00pm

Saturday  8:00am-9:00am



Monday  2:00pm-5:00pm

Thursday   1:00pm-3:00pm

Friday   3:00pm-5:00pm

Saturday  8:00am-10:00am


As you can see, there is a pattern, with people starting to come to the Clinic when work lets out in the afternoon.  Please keep this in mind when thinking about your own visits to the Clinic, and if you have flexibility in your schedule you may want to think about coming a little earlier or a little later to lessen the chances of having a wait.  And as always, we encourage you to call ahead and check on how busy we are and/or to make an appointment if it is something that doesn’t require the immediate attention of a walk-in visit.


Pharmacy opens & providers begin seeing patients at 8:00 a.m.